Frequently Asked Questions
Everything you need to know about your beauty essentials.
Are your beauty products cruelty-free?
Yes, all products in the Love Notes Collection are 100% cruelty-free. We never test on animals, nor do we work with suppliers who do.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for unopened and unused products. For hygiene reasons, we cannot accept returns on items that have been opened or tested.
Can I track my order once it has been placed?
Absolutely. Once your order is dispatched, you will receive an email with a tracking number and a link to monitor your package's journey.
Are your products safe for sensitive skin?
Our formulas are designed with high-quality, skin-loving ingredients. However, we always recommend performing a patch test on a small area before full application.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.